X5 Solutions Lands New Contract to Provide Toll Free Services to Washington State

NewSpring Holdings

SEATTLE--(BUSINESS WIRE)--Seattle-based X5 Solutions, a NewSpring Holdings company offering a complete suite of custom telecommunications solutions, has been awarded the sole contract to provide toll free calling and support services to the State of Washington.

This is X5 Solutions’ third contract to provide toll free calling to the State of Washington since 2003.The initial contract calls for X5 Solutions to provide toll free calling services to all Washington state agencies, including institutions of higher education, cities and counties, other political subdivisions or special districts, and nonprofit corporations for three years for a total estimated value of $24 million. The agreement includes an option to expand services for an additional six years, with further growth potential tied to future X5 new service introductions.

“X5 Solutions has a long-standing relationship with the State, and we’re pleased they recognize our technical capabilities and highly responsive customer approach,” said Greg Forrest, X5 Solutions CEO. “This unique combination made us the best choice to manage this major part of their expanding telecommunications network. Our experience and unique understanding of the State’s priorities, along with our growing national network and extensive suite of business tools, allows us to offer customized toll free services to meet their needs better than any large exchange carriers.”

In addition to providing toll free services, X5 Solutions also offers: Cloud Strategy, Hosted Voice, SIP Trunking, Hosted IVR/Cloud Call Center, Traditional Voice, Data & Internet, Unified Communications, Ethernet, Audio and Web Conferencing and Disaster Recovery.

For more about X5 Solutions, click here