Portfolio News

CallMiner Wins Stevie® Award for Customer Support Strategies During COVID-19

This article was first published by Callminer.

CallMiner has been named a Silver Stevie® Award winner in the 17th Annual International Business Awards®. CallMiner was recognized in the Most Valuable Corporate Response category for its Coronavirus Customer Think Tank, a collaborative online community created to help organizations develop and share resources for addressing customer concerns during COVID-19.

CallMiner’s recent survey – Customer Experience Insights from the Pandemic: Brand Performance, Consumer Preferences and Lessons Learned – revealed that most organizations are struggling to identify and respond to changing customer concerns. The Coronavirus Think Tank helped leading brands and institutions overcome these challenges by working together to share best practices, experiences and insights.

Read more...

Related Articles

NewSpring Leads $15M Investment in Jones to Solve Insurance Verification with Vertical AI Agents

Jones, the vertical software company leading AI innovation in insurance verification, today...

Transactions & News

January 07, 2025

Read more

NewSpring Announces Completion of Continuation Vehicle Investment in Energage and PX

NewSpring ("the Firm"), a family of private equity strategies, announced today that NewSpring...

October 31, 2024

Read more

Get the latest
NewSpring news

arrow_forwardSubscribe

Get the latest news delivered to your inbox

arrow_forward Subscribe now