Last updated: August 1, 2022
INFORMATION WE COLLECT
Information You Provide
NewSpring collects information about you when you interact with our Website including information that you voluntarily provide when you use the Contact form or sign up to receive newsletters. Information that we collect may depend on how you use the Website, but may include email address, first name and last name, phone number, mailing address, company name and any other information that you choose to provide in the Contact form.
Information We Collect When You Use the Website
Usage Data. NewSpring collects usage data automatically when you browse and use the Website. Usage data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the Website by or through a mobile device, we also collect certain information automatically about your mobile device including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
- Pixel Tags (aka clear gifs). These are tiny graphics with a unique identifier, similar in function to cookies, which allow us to monitor the use of our Website, for example, to count users who have visited those pages and for other related website statistics. Pixel tags generally work in conjunction with cookies, registering when a particular computer visits a particular page. You cannot decline pixel tags; however, if you turn off cookies the pixel tag will simply detect an anonymous visit. In addition, we use pixel tags in our HTML-based emails to let us know which emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
- Analytics. We use third party cookies provided by Google Analytics to assist us in better understanding our website visitors. These cookies collect IP address and usage data, such as the length of time a user spends on a page, the pages a user visits, and the websites a user visits before and after visiting our website. In addition to reporting usage statistics, Google Analytics can also be used to help show more relevant ads on Google properties (like Google Search) and across the web. For more information on Google Analytics, visit Google’s Privacy and Terms.
Information You Provide to A Third Party
We may receive information about you from third parties, including LinkedIn. We may associate this information with the other information we have collected about you. The collection, use, and disclosure of information received from third parties is governed by the third parties’ privacy policies. Please carefully review these third-party privacy policies to understand how your information may be collected, used, and disclosed by these third parties.
USE OF YOUR INFORMATION
Our primary purpose for collecting your information is to provide you with the services you request. We may also use your information for the following purposes:
- Provide and maintain our Website, including to monitor the usage of our Website.
- Contact you by email, telephone calls, , or other equivalent forms of electronic communication.
- Provide you with our newsletter.
- Attend and manage your requests to us.
- Resolve disputes.
- Problem troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting data.
- Enforce our Terms for use of our services and the terms of this Policy.
- Customize, measure and improve our services and content.
- Communicate with you about products, services, updates, events, promotional offers, research, insights, and other information that may be of interest to you from us and our trusted partners.
- Protect our interests, including establishing, exercising and defending legal rights and claims.
- As necessary to comply with legal requirements, to prevent fraud, to co-operate with law enforcement and regulatory authorities, and to stop other prohibited, illegal, or harmful activities.
- For purposes disclosed at the time you provide/we request your information or as otherwise set forth in this Policy.
INFORMATION WE SHARE
Information You Instruct Us to Share
You may be presented with an option to have us send certain information to third parties or give them access to it. If you choose to do so, your information will be disclosed to such third parties and all information you disclose will be subject to the third-party privacy policies and practices of such third parties.
We may use third-party service providers to perform certain business services and may disclose your information to such service providers as needed for them to perform these business services. Service providers are only allowed to use, disclose, or retain the this information to provide these services. Business services provided include, but are not limited to, hosting services, software as a service, document management services, communications services such as email, text and chat services, software and website development services, analytics services, call center services, and marketing services.
Internal Third Parties
We may share your information with our parent company, subsidiaries, successors, predecessors, assigns, licensees, affiliates, or business partners, and others who may use the information for the purposes described above.
We may do business with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your information in the same way as set out in this Policy.
Subject to applicable law, we may disclose information about you i) if we are required to do so by law, regulation or legal process, such as a subpoena; ii) in response to requests by government entities, such as law enforcement authorities; iii) when we believe disclosure is necessary or appropriate to prevent physical, financial, or other harm, injury, or loss; or iv) in connection with an investigation of suspected or actual unlawful activity.
COMMUNICATIONS AND OPT-OUT
While we value our communications with you, if you do not want NewSpring or its representatives to contact you for marketing purposes, you may opt-out of this preference at any time by following the unsubscribe instructions included in the email. This opt-out will not apply to operational or informational emails related to your account or other administrative purposes. You may continue to receive promotional email messages for a short period while we process your request.
The Website is intended for adult use only and is not directed towards children, minors, or anyone under the age of 18. If you are under the age of 13, you are not authorized to provide us with any personally identifying information. If you are a parent or guardian who becomes aware that a child or a minor has provided us with information without your consent, please contact us so we can delete the information.
LINKS TO THIRD PARTY WEBSITES
This Website and emails we send may contain links to other sites not owned or controlled by us (“Third-Party Websites”). This policy does not cover the collection, use, or disclosure of the information collected by these Third Party-Websites. Third-Party Websites may not follow the same privacy policies as us. We have no responsibility for Third-Party Websites and provide links to Third-Party Websites solely for your convenience. Third-Party Websites may send their own cookies and pixel tags to you, and may collect information and use it in a way inconsistent with this policy. We encourage you to review the privacy policies or statements of these Third-Party Websites to learn more about how they collect, use, and disclose information.
NOTICE TO CALIFORNIA RESIDENTS
Your California Privacy Rights. California Civil Code Section 1798.83 permits California residents who have provided personally identifiable information to us or our third-party advertisers and marketing partners, if any, to request certain information regarding our disclosure of personally identifiable information to third parties for their own direct marketing purposes. Requests should be submitted via email to firstname.lastname@example.org and should include CALIFORNIA PRIVACY RIGHTS in the subject line. Please be aware that not all information sharing is covered by the requirements of Section 1798.83 and only information on covered sharing will be included in our response. This request may be made no more than once per calendar year.
Do Not Track. Our Website does not accept or process Do Not Track signals or similar mechanisms. Other Third-Party Websites may keep track of your browsing activities when they provide you with content, which enables them to customize what they present to you on their websites.